Terms & Conditions
Last updated: November 2024
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Important Notice
FreshBite Tiffin Service currently does not hold a food business licence. We operate as a private tiffin service. Please order with this awareness.
Food License Disclosure
- •FreshBite Tiffin Service currently does not hold a food business licence.
- •We are operating as a private tiffin service from a home kitchen.
- •By placing an order, you acknowledge and accept this disclosure.
- •For any food-safety concerns, please contact us at +91 85718 19557.
Order Policy
- •Orders must be placed at least 2 hours before the desired delivery time.
- •We reserve the right to refuse orders during peak hours or due to ingredient unavailability.
- •Menu items may vary based on seasonal availability of ingredients.
- •Prices are subject to change without prior notice.
Payment Terms
- •Payment is collected on delivery unless otherwise agreed.
- •We currently do not accept online payments.
- •Cash payments are preferred.
- •No advance payment is required for regular orders.
Cancellation Policy
- •Cancellations are accepted up to 4 hours before scheduled delivery time.
- •Orders cancelled within 4 hours may be subject to a cancellation fee.
- •Refunds for cancelled orders will be processed as per our refund policy.
- •Emergency cancellations will be considered on a case-by-case basis.
Allergen Information
- •Customers must inform us of any food allergies in the "Special Instructions" field.
- •We cannot guarantee cross-contamination-free preparation.
- •Common allergens like nuts, dairy, and gluten may be present in our kitchen.
- •Please contact us directly for specific allergen information.
Liability
- •FreshBite is not responsible for foodborne illness due to undisclosed allergies.
- •We are not liable for issues arising from improper storage after delivery.
- •Our liability is limited to the cost of the meal in question.
- •Customers consume our food at their own risk and discretion.
Data Privacy
- •Contact and address information is stored only to process orders.
- •Personal data will not be shared with third parties except as required by law.
- •Customers can request deletion of their data by contacting us.
- •See our Privacy Policy for detailed information on data handling.
Questions?
If you have any questions about these terms, please contact us: